Product Manager - Connectivity Platform

About the Team

Our Connectivity team owns how Plaid connects to the financial system. We bring banks, credit unions, and other data partners onto the Plaid network and build the integrations every Plaid product runs on. AI is changing how that work gets done. We now build integrations with no human in the loop and are teaching them to fix themselves when they break, which lets us go further: reaching data beyond banks, making the data more complete, and working with partners on letting people and their agents act on their accounts, not just share data.

As a Product Manager for Connectivity Platform, you'll own the platform capabilities that keep Plaid's data supply reliable and efficient, and you'll decide which ones we build as the network evolves. You'll drive the discovery that finds the highest-value work, own the roadmap, and partner closely with engineering to weigh technical trade-offs against business value. You'll work as a true peer to our best engineers and make the hard calls with them. This role is for someone with rare technical depth who likes building things that don't exist yet.

Responsibilities

• Drive discovery to identify, validate, and prioritize platform updates or new services, considering against product team roadmaps, reliability challenges, and data quality
• Define and own the overall Connectivity platform roadmap and strategy with the engineering lead, covering our integration automation platform, migration orchestration platform, and data quality initiatives.
• Future: Build shared observability across regions (US, CA, UK/EU)
• Partner closely with engineering to identify and articulate technical trade offs with business value
• Spend deep time with internal teams that depend on the platform to understand their needs and wants, with the ability to distill the information into actionable requests and raise that to the platform team
• Establish and track key metrics

Qualifications:

• 5+ years of product management experience
• Proven track record as an internal product manager: You’ve led technical product initiatives where the user base is internal (and oftentimes other engineers or product teams) from discovery, to roadmap/strategy development, through execution and monitoring. You can speak concretely about what made these initiatives succeed or fail (adoption, metrics, iteration).
• Deep technical fluency: You can hold your own with our best engineers on how large systems are designed, evaluating trade-offs, limitations, and business value. You’re intimately familiar with APIs, reading architectures, and developing technical prototypes with the help of AI assistants.
• Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear with concise and simple written and verbal communication.

"Nice to Have" Qualifications:

• Experience in fintech
• Generative AI knowledge and experience
• Prior software engineering experience

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.