Technical Product Manager / Engineer

About the Role

This is a hands-on product role at a Series A logistics intelligence company building AI-powered orchestration and quality compliance software for cold chain supply chains. You will own the product roadmap for core platform modules and a growing roster of AI agents, working directly with engineering, data science, ML, and Fortune 500 customers in pharma and logistics. The work has real stakes: the product helps ensure vaccines, therapies, and biologics arrive usable.

What You'll Do

Own and drive the roadmap for core platform modules and an expanding set of AI agents, including live risk, data summary, lane risk, documentation, and LSP management capabilities. Define and enforce a clear contract for agentic features: surface context and recommendations with visible reasoning, execute only on delegated actions, and log every action for audit. Conduct deep customer discovery with pharma logistics, QA, and supply chain operations teams and translate complex, regulated workflows into simple, shippable product.

Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers. Define concrete success metrics such as decisions automated, hours returned, and releases accelerated, and hold the team accountable to them. Shrink scope, ship iteratively, and improve the product based on real-world usage signals.

What We're Looking For

5 or more years of product management or product engineering experience, with at least 2 years building AI/ML-powered B2B SaaS products. Strong hands-on technical foundation sufficient to engage credibly with engineering and AI/ML implementation details. Working fluency with LLMs, agents, and retrieval-augmented generation (RAG).

Hands-on React or full-stack web development experience. Proven ability to own roadmaps, convert customer needs into software requirements, and define and track meaningful KPIs. Experience with customer-facing product discovery, ideally with pharma logistics, quality, or supply chain operations users.

Background in cold chain, pharma logistics, or GxP-regulated products is a plus. Existing authorization to work in the United States (visa sponsorship is not available). Compensation & Benefits Base salary $170,000 to $200,000 USD annually, plus equity.

Five weeks PTO and full health benefits. Visa sponsorship is not available. Location Fully remote, United States only.

ABOUT THE ROLE

This is a hands-on product role at a Series A logistics intelligence company building AI-powered orchestration and quality compliance software for cold chain supply chains. You will own the product roadmap for core platform modules and a growing roster of AI agents, working directly with engineering, data science, ML, and Fortune 500 customers in pharma and logistics. The work has real stakes: the product helps ensure vaccines, therapies, and biologics arrive usable.

WHAT YOU'LL DO

• Own and drive the roadmap for core platform modules and an expanding set of AI agents, including live risk, data summary, lane risk, documentation, and LSP management capabilities.
• Define and enforce a clear contract for agentic features: surface context and recommendations with visible reasoning, execute only on delegated actions, and log every action for audit.
• Conduct deep customer discovery with pharma logistics, QA, and supply chain operations teams and translate complex, regulated workflows into simple, shippable product.
• Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers.
• Define concrete success metrics such as decisions automated, hours returned, and releases accelerated, and hold the team accountable to them.
• Shrink scope, ship iteratively, and improve the product based on real-world usage signals.

WHAT WE'RE LOOKING FOR

- 5 or more years of product management or product engineering experience, with at least 2 years building AI/ML-powered B2B SaaS products.

• Strong hands-on technical foundation sufficient to engage credibly with engineering and AI/ML implementation details.
• Working fluency with LLMs, agents, and retrieval-augmented generation (RAG).
• Hands-on React or full-stack web development experience.
• Proven ability to own roadmaps, convert customer needs into software requirements, and define and track meaningful KPIs.
• Experience with customer-facing product discovery, ideally with pharma logistics, quality, or supply chain operations users.
• Background in cold chain, pharma logistics, or GxP-regulated products is a plus.
• Existing authorization to work in the United States (visa sponsorship is not available). COMPENSATION & BENEFITS Base salary $170,000 to $200,000 USD annually, plus equity. Five weeks PTO and full health benefits. Visa sponsorship is not available. LOCATION Fully remote, United States only.