Deployment Strategist

About the Role

This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fintech infrastructure company building identity and onboarding solutions for businesses globally. You will own the end-to-end deployment experience for enterprise clients, ensuring they get maximum value from the product while feeding real-world insights back into how the team builds and scales.

What You'll Do

Partner with enterprise customers to design and execute implementations tailored to their specific needs. Manage stakeholder relationships across complex enterprise environments with competing priorities. Lead detailed project planning and execution throughout deployments, keeping all teams aligned and on track.

Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly. Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes. Build documentation, tooling, and playbooks that make future deployments smoother and more scalable.

What We're Looking For

4 to 5 or more years of relevant professional experience, including at least 3 years in customer-facing deployment, implementation, or solutions engineering for enterprise software. Meaningful expertise in KYB, KYC, AML, regulated onboarding, or a closely related compliance domain, this is the strongest signal for the role. Operating experience in fintech, banking, or a startup environment; a purely management-consulting background without hands-on operating experience is a weak fit.

Demonstrated track record managing complex enterprise implementations from kickoff through go-live, including scope management and stakeholder coordination. Proficiency with project management methodologies such as Agile, Waterfall, or Scrum, and tools like Jira, Asana, or Monday.com. Experience translating between technical and non-technical stakeholders and breaking down technical requirements into prioritized work.

Experience driving cross-functional collaboration between product, engineering, and customer-facing teams to resolve blockers. Familiarity with SaaS or fintech products, identity platforms, or payment and financial infrastructure is a plus. Exposure to API integrations, data migration, or technical onboarding processes is advantageous.

Background at a recognized high-execution operator in fintech or technology is preferred. Strong written and verbal communication skills with a structured, systems-thinking approach. Comfortable operating in ambiguous, fast-moving environments with evolving processes and roadmaps.

Compensation & Benefits Base salary ranges from EUR 93,000 up to approximately EUR 146,000 depending on level, with meaningful jumps between levels. The company uses a transparent, fixed leveling system with no individual salary negotiations. Visa sponsorship is not available for this role.

Location On-site in Amsterdam, Netherlands . Candidates must be based in or willing to relocate to Amsterdam.

ABOUT THE ROLE

This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fintech infrastructure company building identity and onboarding solutions for businesses globally. You will own the end-to-end deployment experience for enterprise clients, ensuring they get maximum value from the product while feeding real-world insights back into how the team builds and scales.

WHAT YOU'LL DO

• Partner with enterprise customers to design and execute implementations tailored to their specific needs.
• Manage stakeholder relationships across complex enterprise environments with competing priorities.
• Lead detailed project planning and execution throughout deployments, keeping all teams aligned and on track.
• Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly.
• Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes.
• Build documentation, tooling, and playbooks that make future deployments smoother and more scalable.

WHAT WE'RE LOOKING FOR

- 4 to 5 or more years of relevant professional experience, including at least 3 years in customer-facing deployment, implementation, or solutions engineering for enterprise software.

• Meaningful expertise in KYB, KYC, AML, regulated onboarding, or a closely related compliance domain, this is the strongest signal for the role.
• Operating experience in fintech, banking, or a startup environment; a purely management-consulting background without hands-on operating experience is a weak fit.
• Demonstrated track record managing complex enterprise implementations from kickoff through go-live, including scope management and stakeholder coordination.
• Proficiency with project management methodologies such as Agile, Waterfall, or Scrum, and tools like Jira, Asana, or Monday.com.
• Experience translating between technical and non-technical stakeholders and breaking down technical requirements into prioritized work.
• Experience driving cross-functional collaboration between product, engineering, and customer-facing teams to resolve blockers.
• Familiarity with SaaS or fintech products, identity platforms, or payment and financial infrastructure is a plus.
• Exposure to API integrations, data migration, or technical onboarding processes is advantageous.
• Background at a recognized high-execution operator in fintech or technology is preferred.
• Strong written and verbal communication skills with a structured, systems-thinking approach.
• Comfortable operating in ambiguous, fast-moving environments with evolving processes and roadmaps. COMPENSATION & BENEFITS Base salary ranges from EUR 93,000 up to approximately EUR 146,000 depending on level, with meaningful jumps between levels. The company uses a transparent, fixed leveling system with no individual salary negotiations. Visa sponsorship is not available for this role. LOCATION On-site in Amsterdam, Netherlands. Candidates must be based in or willing to relocate to Amsterdam.