Senior Business Analyst (She/ He/ They)

CAPCO POLAND

* We are looking for Poland based candidate.
* This role is hybrid and may require working from the office in Warsaw.

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

THE ROLE

As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value.

This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams.

WHAT YOU'LL DO

• Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities.
• Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals.
• Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques.
• Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation.
• Present findings, recommendations, and solution options confidently to business stakeholders and project teams.

WHAT WE'RE LOOKING FOR

• Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes.
• Strong business process analysis, process mapping, and requirements elicitation skills.
• Excellent workshop facilitation, stakeholder management, and communication skills with the ability to influence at all organisational levels.
• Experience translating business needs into clear functional requirements and supporting delivery teams throughout implementation.

BONUS POINTS FOR

• Experience working within Financial Services or other highly regulated industries.
• Knowledge of Agile delivery methodologies and business analysis frameworks.
• Experience supporting digital transformation or operating model change initiatives.
• Familiarity with BPMN, Visio, Jira, Confluence, or similar business analysis tools.
• Relevant certifications such as IIBA CBAP, CCBA, PMI-PBA, or Agile Business Analyst.

WHAT WE OFFER

• Contract of employment.
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance).
• Access to 3,000+ Business Courses Platform.
• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise.
• Being part of the core squad focused on the growth of the Polish business unit.
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.

RECRUITMENT PROCESS:

• HR interview with the recruiter
• Skill Interview with Capco Hiring Manager
• Client interview
• Feedback and offer

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different.

Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-HYBRID