Senior Field Engineering Manager - Japan

What is the role:

We are in search of a Senior Field Engineering Manager to lead our Field Engineering team in Japan — our most senior Solutions Architects (pre-sales) andCustomerArchitects(post-sales)—who partner with our strategic and global accounts across the full customer lifecycle, from initial technical engagement through adoption and expansion. Reporting to the VP of Field Engineering International, you will drive recruiting, hiring, and enabling a diverse team who will strive to overachieve on our growth targets. As a member of our broader Sales Leadership team, you will assist in defining and executing the strategy for building a high-performance Field Engineering organization and scaling our company.

Key to your success will be your ability to foster and leverage the Elastic Community, adopt a bottom-up and “Cloud-first” approach with our users, and continually be thinking in terms of solutions, rather than products.

What You Will Be Doing:

• Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales).
• Provide the growing team with onboarding support, training, and self directed education programs.
• Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success.
• Drive the value proposition for Elastic Cloud within our community and customers.
• Communicate and align key product insights across our business functions.
• Help our Product and Engineering teams prioritize features that mean the most to our users.
• Formulate and drive the partner engagement strategy to overachieve regional goals.

What You Bring:

• Proven track record and success leading and growing Field Engineering teams, including both Solutions Architects (pre-sales) and Customer Architects (post-sales).
• Evidence of the ability to articulate and sell the benefits of modern platforms and technologies, preferably in the space of Search, Security, APM, and Logging.
• A strong grasp of distributed systems and architectures and Data analytics.
• Ability to “own the room” while presenting and selling with audiences both large and small.
• A people-first leader with a sincere interest in continuous growth in yourself and your team.
• Travel: 10-30% within the region
• Fluent English and Japanese

Bonus Points:

• Experience in open source is a plus
• Knowledge of Enterprise Search, Big Data, Cloud, IOT, Security preferred

Additional Information - We Take Care of Our People

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.