Senior Software Engineer – Platform & Data Infrastructure

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

To learn more, visit https://network.id.me/.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

Role Overview

ID.me is seeking a Senior Software Engineer (Platform & Data Infrastructure) to architect, scale, and maintain the core cloud-native platform and data infrastructure that powers our digital identity platform. In this role, you will take ownership of multi-region Kubernetes fleets, automated GitOps pipelines, policy-as-code governance, and enterprise data workflow orchestrations. Working closely with Platform, Security, SRE, and Product Engineering teams, you will turn complex infrastructure into self-service developer capabilities, enforce security guardrails, and ensure high availability across critical production services.

This is a hands-on technical role for a senior engineer with deep expertise in cloud-native distributed systems, Infrastructure as Code (IaC), GitOps continuous delivery, and data platform operations.

This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.

Responsibilities

• Operate Cloud-Native Kubernetes Fleets: Own the lifecycle, network topology, node-pool migrations, and multi-region deployment of production Kubernetes clusters (GKE/EKS) supporting microservices at scale.
• Drive GitOps & CI/CD Delivery: Maintain automated GitOps reconciliation pipelines using FluxCD and Helm, driving cluster bootstrapping, progressive rollouts, and secret integrations.
• Scale Infrastructure as Code & Policy Governance: Architect modular Terraform codebases, manage enterprise workspaces (Terraform Enterprise/Terragrunt), and enforce compliance guardrails using policy-as-code frameworks (Sentinel/OPA).
• Maintain Data Platform Infrastructure: Build and optimize data pipelines and workflow orchestrations using Apache Airflow, Kafka, and enterprise data warehouses (e.g., BigQuery).
• Enforce Zero-Trust Security & Secrets Management: Integrate enterprise secret management tools (HashiCorp Vault, External Secrets Operator, Google Secret Manager/KMS) and enforce Workload Identity and network perimeter controls.
• Lead Complex Infrastructure Migrations: Direct zero-downtime infrastructure initiatives, including IP-addressing migrations, cluster rebuilds, and database cutovers.
• Drive Reliability, DR & On-Call Excellence: Active participation in on-call rotations, designing observability dashboards (Splunk, GCP Cloud Logging/Stackdriver), writing runbooks, and executing regional disaster recovery (DR) failover drills.
• Technical Mentorship: Guide mid-level and junior engineers through code/design reviews, establishing self-service infrastructure standards across the organization.

Minimum Qualifications

• Bachelor’s or Graduate degree in Computer Science, Software Engineering, or a related technical field.
• 4+ years of professional experience in platform engineering, Site Reliability Engineering (SRE), or cloud data infrastructure.
• Strong programming skills in modern languages/scripts such as Python, Bash, SQL, or Java.
• Deep experience operating enterprise-scale Kubernetes fleets (GKE or EKS) and container ecosystems.
• Extensive, practical experience writing modular Terraform and managing Infrastructure as Code at scale.
• Demonstrated experience operating event-streaming and workflow systems such as Apache Airflow, Kafka, or BigQuery.

Preferred Qualifications

• Certifications: Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).
• Hands-on experience with Terraform Enterprise (TFE) and writing Sentinel or Open Policy Agent (OPA) policy-as-code guardrails.
• Proven experience with GitOps workflows utilizing FluxCD or ArgoCD across multi-tenant production fleets.
• Advanced secrets management expertise using HashiCorp Vault and Kubernetes External Secrets Operator.
• Track record of executing large-scale cloud migrations, data warehouse transitions (e.g., Vertica to BigQuery), or networking range overhauls with zero customer impact.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA and New York, NY Pay Range

$166,000—$216,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.