(1519) Senior Product Manager

Join Nortal for your next big adventure. We are seeking a Senior Product Manager to join our team, grow with us, and teach us a few things along the way.

Why join Nortal

• Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values.
• Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
• Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
• Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.

Our benefits ✨

• Competitive USD salary.
• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paid off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary.
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
• Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

About the project

As a Senior Product Manager, you will own the operational backbone of digital experience initiatives — from design system enablement and requirements documentation through experimentation coordination and personalization strategy — ensuring every initiative progresses efficiently and with measurable impact.

What you’ll do

• Lead and coordinate design program operations, ensuring product and design initiatives move efficiently across design, engineering, QA, and content teams.
• Drive adoption of design system components across product features — creating documentation, sharing knowledge, and bridging the gap between design and development.
• Define and maintain clear product requirements, use cases, and documentation, translating business goals into actionable specifications.
• Own the end-to-end A/B testing process: identify problems through data and user insight, think critically about root causes, align stakeholders on a solution, and see it through to measurable results.
• Act as the voice of the end user and the prospect — defining what information they need and what it takes for them to say yes, in support of acquisition and conversion.
• Lead the redesign of web pages and product experiences end to end, bringing a clear, well-reasoned point of view.
• Own customer journey stages and monetization strategy, validating whether the end consumer would actually pay for the product.
• Partner with data teams on user segmentation and personalization to inform targeting, journey optimization, and monetization decisions.
• Support roadmap development and feature prioritization, balancing user needs, business value, and technical feasibility.
• Act as a senior point of contact for stakeholders — managing expectations, proactively communicating status, and engaging in direct, constructive dialogue (including saying "no" with clear reasoning when needed).
• Mentor junior PMs and contribute to internal knowledge-sharing and process improvements.

What makes you a great fit 🎯

• 5+ years of experience in Product Management, Growth Product Management, Product Operations, or Program/Design Operations.
• Proven experience coordinating programs across design, product, engineering, QA, and data teams.
• Strong experience with design systems — understanding their structure, driving adoption, and communicating component functionality cross-functionally.
• Familiarity with component-based CMS platforms (e.g., Adobe Experience Manager or similar) — deep technical CMS expertise is not required.
• Strong written communication skills for product documentation — requirements, use cases, business rules, and process flows.
• Experience in Agile/Scrum environments, including some management experience within frameworks such as Scrum or SAFe.
• Hands-on experience with A/B testing and experimentation, from problem identification through execution and follow-through.
• A consumer-PM mindset: part designer, part product thinker, with a strong customer focus and the ability to represent the end user.
• Strong data thinking around customer journey stages, conversion, and monetization — including whether the end consumer would pay for the product.
• Ability to clearly explain the reasoning behind product decisions, grounded in real-world experience.
• Strong communication, facilitation, and stakeholder management skills.
• Business-level English proficiency.

Global Impact, Local Culture 🌍

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.

Apply now and let’s shape the future of technology together! 🧑‍💻

By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.