AI Subject Matter Expert (SME)

nbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments — ensuring communication content on AI, GenAI and agentic AI is technically accurate, responsible and credible, and supporting AI-product-launch communications and AI-literacy measures.

Employment Type: Full-time employment

Responsibilities

• Serve as the authority on AI, GenAI, agentic AI and machine-learning concepts for all programme content.
• Review and validate the technical accuracy of AI-domain content — AI-product launches, responsible/ethical AI, and safe-use messaging.
• Advise on AI-literacy modules and awareness measures, and co-design related survey/assessment items under Segment 3.
• Support executive briefings and AI-product-launch communications with subject-matter credibility.
• Guide the Communications team on responsible-AI messaging, including bias, hallucination and privacy-conscious usage.
• Interpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustments

Requirements

• 7–11 years in AI / machine learning, data science or applied AI, with recent GenAI / agentic-AI exposure.
• Experience advising or enabling AI adoption in an enterprise setting preferred.
• Awareness of responsible-AI and AI-governance practices.
• AI, GenAI and agentic AI concepts; machine-learning fundamentals.
• Responsible & ethical AI; AI product adoption and safe-use practices.
• AI-literacy content and awareness-measure design.
• Translating AI concepts for business audiences; stakeholder advisory.
• An AI/ML certification (e.g., Azure AI, Google Professional GenAI/ML, NVIDIA AI) — preferred.
• Language: English (fluent).

Equal Opportunity & Inclusion

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.

At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.