Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece
Greece
- Level
- Mid
- Work type
- Remote · Greece only
Not stated in the posting: salary, visa.
Open. First seen 6 October 2026.
About the role
Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation
Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.
Key Responsibilities
- Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly.
- Manage customer complaints with professionalism to ensure satisfaction and loyalty.
- Maintain accurate records of customer interactions utilizing CRM systems.
- Collaborate effectively with team members to create a productive work atmosphere.
- Stay updated with company products and services to offer informed assistance.
- Participate in ongoing training to enhance skills and service delivery.
Requirements
- Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
- Experience in reservations, customer service, or the hospitality industry is preferred.
- Excellent communication and interpersonal skills with a customer-focused attitude.
- Ability to work well under pressure and handle challenging situations.
- Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
- Self-motivated and able to work independently and collaboratively within a team.
Benefits
- Fully Paid Relocation Package
- Competitive monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
The team: Cyriel
This role is one of 16 open in Cyriel.
OTHER ROLES ON THIS TEAM
- French and English Speaking Advisor for an Online Payment Platform in Bulgaria posted Jul 23
- Danish speaking Support Analyst in a Fintech Account in Bulgaria posted Jul 23
- Dutch and English Speaking Advisor for an Online Payment Platform in Bulgaria posted Jul 16
- German speaking Partner Technical Solutions Consultant roles in Sofia Bulgaria posted Jul 16
- Portuguese Platform Content Reviewer for Trust and Safety - in Athens, Greece posted Jul 9
- Portuguese Customer Agent for E-Commerce Platform - Work Remotely from Greece posted Jul 8
- Portuguese Customer Agent for Online Market Platform - Work Remotely from Greece posted Jul 8
- Spanish Platform Content Reviewer for Trust and Safety - Live in Athens, Greece posted Jul 6
- Spanish Speaking Technical Support Specialist - Tech Department in Athens Greece posted Jul 6
- Italian Platform Content Reviewer for Trust and Safety - Live in Athens, Greece posted Jul 6
- Italian-Speaking Technical Support Specialist - Tech Department in Athens Greece posted Jul 6
- Spanish Customer Agent for E-Commerce Platform - Work Remotely from Greece posted Jul 6
- Italian Customer Agent for E-Commerce Platform - Work Remotely from Greece posted Jul 6
- Spanish Customer Agent for Online Market Platform - Work Remotely from Greece posted Jul 6
- Italian Customer Agent for Online Market Platform - Work Remotely from Greece posted Jul 6
From the team and dates on Mercier Consultancy's own job board.
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