Customer Support Engineer

Vapi (/ˈVɑːpi/): We’re creating the shift to voice as humanity’s default interface We’re the most configurable platform for deploying voice agents We’ve grown to over 600k developers in two years, adding 2,000+ every day Try talking to Vapi now! Why We’re Hiring This Role: We get a ticket every 7 minutes. We’re hiring a cracked cse to show our customers more love.

What You’ll Do

30 Day : Ramp to 50 tickets a day. 60 Day : Write docs and educate users on building SOTA voice agents. 90 Day : Automate 30% of your tickets with AI agents.

Who You Are

You’ve worked at an early startup. You’ve been a CSE at a company we admire. Bonus: You’ve built your own startup.

Why Vapi: Generational impact : Build the human interface for every business Ownership culture : 70% of the company are previous founders Kind team : The founders, Jordan and Nikhil, are Canadians Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer: Real stake : We offer a competitive salary and excellent equity ownership Comprehensive health coverage : medical, dental, and vision plans Team love : We love hanging out, and we do quarterly off-sites Flexible time off : take what you need More : catered meals, transportation, gym, and a $10k annual L&D budget VAPI (/ˈVⱭːPI/):

• We’re creating the shift to voice as humanity’s default interface
• We’re the most configurable platform for deploying voice agents
• We’ve grown to over 600k developers in two years, adding 2,000+ every day
• Try talking to Vapi now! https://vapi.ai/ WHY WE’RE HIRING THIS ROLE:
• We get a ticket every 7 minutes.
• We’re hiring a cracked cse to show our customers more love.

WHAT YOU’LL DO

- 30 Day: Ramp to 50 tickets a day. - 60 Day: Write docs and educate users on building SOTA voice agents. - 90 Day: Automate 30% of your tickets with AI agents.

WHO YOU ARE

• You’ve worked at an early startup.
• You’ve been a CSE at a company we admire.
• Bonus: You’ve built your own startup. WHY VAPI:
• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER:
• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget