Data Center Surge Technician (Travel Team)

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Data Center Surge Technician

WHAT YOU WILL DO

EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations, infrastructure deployments, fiber optic installations, and critical operational initiatives across North America. This team supports new site turn-ups, expansions, deployment projects, infrastructure upgrades, SLA recovery efforts, and operational coverage needs.

TRAVEL REQUIREMENTS

• Travel 70-90% across North America
• Mobilize within 24-48 hours
• Deployments lasting 2-6+ weeks
• Hotel-based travel environments
• Flexible schedule including nights, weekends, and overtime
• Preferably located near a major airport

KEY RESPONSIBILITIES

Data Center Deployment & Infrastructure: Rack and stack deployments, server and network installation, structured cabling, site commissioning, migrations, rack elevations and physical infrastructure builds.

Fiber Optic Installation & Testing: Install and manage single-mode and multi-mode fiber systems, perform cleaning, testing, troubleshooting, OTDR testing, fault isolation, certification, and support fusion/ribbon splicing activities.

Break/Fix & Operations: Diagnose and repair server, network, and physical infrastructure issues, perform hardware replacements, troubleshoot Layer 1 connectivity issues, and support SLA-driven environments.

ESSENTIAL CRITERIA

• 2-5+ years in data center operations, infrastructure deployment, structured cabling, fiber optics, or break/fix support
• Strong rack-and-stack and hardware deployment experience
• Experience with fiber installation, testing, troubleshooting, and support
• Experience supporting production environments
• Ability to read technical drawings and infrastructure documentation
• Experience with Cisco, Juniper, Arista, or x86 server hardware

PREFERRED QUALIFICATIONS

• Fusion or ribbon splicing experience
• OTDR interpretation experience
• BICSI, FOA, CCNA, JNCIA, Network+, or related certifications
• Hyperscale or enterprise data center experience
• Experience leading deployments or mentoring technicians

SUCCESS PROFILE

Thrives in fast-paced environments, adapts quickly, demonstrates ownership and accountability, communicates effectively with clients and technical teams, and maintains a strong customer-focused mindset.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

PAY RANGE: $32.45- $38.46

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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