Senior Product Manager

Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experience that keeps customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.

With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.

Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that is redefining loyalty programs.

More than rewards, we create experiences. And more than customers, we build advocates.

Key Duties & Responsibilities:

• Lead the discovery, definition, and development of API-driven products that are sold as a service, helping customers integrate loyalty program features into their systems.
• Collaborate with stakeholders to define technical requirements, ensuring the APIs meet customer needs, and work across various platforms seamlessly.
• Define product roadmaps and strategic vision for API products, ensuring alignment with business goals, scalability, and customer expectations.
• Prioritize product features based on technical feasibility, market demand, and business value.
• Work closely with engineering teams to define, develop, and iterate on API features that are reliable, secure, and easy to integrate.
• Be the go-to expert for product knowledge, driving the product development lifecycle from ideation to delivery.
• Collect customer feedback and usage data to guide iterative improvements and enhancements of API products.
• Ensure that product features are launched on time and meet the defined technical standards.
• Stay up-to-date with industry trends, emerging technologies, and best practices in API design, security, and usage.

Requirements

Required Skills & Abilities:

• 3-5 years of product management experience, with a proven track record of managing API products or technical solutions that are sold as a service.
• API as a Service: Direct experience building, launching, or managing API products that are sold as a service, ensuring that APIs are easy to integrate, scalable, and secure.
• Technical Expertise: Strong understanding of API architecture, integration processes, and scalability considerations. Familiarity with RESTful APIs, OAuth, Webhooks, and API security practices is crucial.
• Product Development: Strong background in agile product management, working closely with engineering and technical teams to bring products from concept to market.
• Collaboration: Ability to work effectively in cross-functional teams, aligning product development with business, engineering, and customer success teams.
• Problem Solving: Strong analytical and critical thinking skills, with the ability to make data-driven decisions and solve complex product challenges.
• Communication Skills: Excellent verbal and written communication skills, able to communicate complex technical concepts to both technical and non-technical stakeholders.
• Tools: Proficiency in product management tools (e.g., JIRA, Confluence) and API documentation tools (e.g., Postman, Swagger).

Benefits

• Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
• Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
• Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
• Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
• Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.