Data Analyst II

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

• Build and maintain reports, dashboards, and visualizations to track key performance metrics using SQL, Python & Looker Studio.
• Integrate deeply into business operations across the customer lifecycle to model data, report KPIs, and automate operational workflows using code and AI tools.
• Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions.
• Effectively communicate analysis results to business leaders for decision-making and prioritization
• Operate with high autonomy to decompose complex business problems into actionable tasks and strategic recommendations for leadership.

What we’re looking for

• Academic background in Engineering, Mathematics, Statistics, or Economics with coursework in statistics.
• Around 2 years of relevant experience in data analytics or technical strategy roles.
• Strong technical proficiency in SQL and Python, with a deep understanding of data modeling.
• High degree of autonomy and self-management to own project scopes from definition through execution.
• Excellent communication and stakeholder management skills with advanced English fluency.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

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