Network Observability Team Lead (São Paulo/Rio de Janeiro based)

About Us

Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.

Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.

About the Team

A brief description of the team and an overview of the role

About the Role

• Team Leadership & People Management: Lead and grow the team: set priorities, plan workload, and own delivery. Handle hiring, performance reviews, coaching, and career development, and build a collaborative, high-performing culture.
• Technical Strategy & Architecture: Set the technical direction and engineering standards for observability platforms, and guide architecture decisions for scale, resilience, security, and data quality.
• Delivery & Operational Ownership: Turn business needs into a clear roadmap, manage risks and dependencies, deliver predictably, and drive reliable operations, incident response, and continuous improvement.
• Hands-on Engineering: Stay hands-on with designs, prototypes, code, automation, and root-cause analysis, without becoming a bottleneck.
• Telemetry Platform Engineering: Lead large-scale pipelines that collect metrics, logs, traces, flow data, and events from systems and telecom infrastructure.
• Data Processing & Analytics: Build ETL pipelines, datasets, and dashboards that show network performance, traffic, failures, and service health.
• Monitoring, Alerting & Fault Management: Deliver effective monitoring, alerting, and anomaly detection (including predictive methods) with clear, actionable incident workflows.
• Traffic Visibility Architecture: Oversee traffic capture and aggregation using packet brokers, TAPs, traffic mirroring, and virtual TAPs.
• Platform Automation & Operations: Automate deployment, configuration, and lifecycle management using Infrastructure-as-Code and containers.
• Cross-Team Collaboration: Work with network, platform, and operations teams and stakeholders to align on priorities and outcomes.

Requirements

About You

Must Have

• Leadership Experience: Experience leading engineers, mentoring, planning delivery, giving feedback, and working with stakeholders; ready to take on formal people management.
• Technical Leadership: Able to own architecture, lead design reviews, make pragmatic trade-offs, and troubleshoot complex production systems hands-on.
• Systems & Platform Engineering: Strong Linux skills, experience running distributed production systems, and familiarity with OSS environments.
• Observability & Telemetry: Hands-on with Prometheus, Thanos, Loki, Tempo, and Grafana for infrastructure and network telemetry.
• Telemetry Pipelines: Vector, Telegraf, Fluentd, and Kafka, plus protocols such as SNMP, Syslog, NetFlow, and IPFIX.
• Data Engineering & ETL: Building data models and ingestion, enrichment, and transformation pipelines with Apache NiFi or similar.
• Telecom Service Assurance & Traffic Analytics: NumoData (formerly EXFO Nova), Radcom, or similar, plus packet capture and traffic analysis.
• Monitoring & Fault Management: SNMP traps, Alertmanager, and OpenNMS or similar monitoring tools.
• Databases: ClickHouse or Vertica, PostgreSQL or MySQL, and Redis.
• Networking & Telecom: Strong knowledge of telecom network architecture, telemetry, traffic mirroring, TAPs, virtual TAPs, and packet brokers.
• Programming & Automation: Python and Go; Ansible for PNF/VNF deployment and Helm for CNF environments.
• Communication & Education: Professional English and clear technical communication. Degree in Telecommunications, Computer Science, Data Engineering, or equivalent experience.

Nice to Have

• Modern Telemetry Protocols: OpenTelemetry, gNMI, gRPC streaming, OpenConfig, eBPF, or custom instrumentation.
• Advanced Data Engineering: High-volume ingestion, real-time analytics, and large-scale event processing.
• Observability AI/ML: Predictive analytics, anomaly detection, and trend analysis for monitoring.
• Cloud & Platform Automation: Kubernetes (AWS EKS, OpenStack Magnum + Heat), Kubernetes Operators, Terraform, CloudFormation, and CI/CD.
• Cloud & Distributed Observability: High-availability observability platforms in private/public cloud, and analytics database tuning.

Benefits

What We Offer?

• CLT contract — enjoy job stability and reliable benefits that value your work
• Quarterly performance bonuses to reward your hard work and achievements
• Meal allowance paid into Caju card — R$100 per working day
• Health insurance with SulAmérica — 50% covered by the company
• Extended parental leave — 180 days of maternity leave and 20 days of paternity leave.
• Daycare allowance provided to mothers with children under 3 years old — R$500 per month per child