IT Solutions Architect

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.

The IT Solutions Architect will be providing design, implementation and L3 operations and support services to Qualco and customers' infrastructures with critical response time requirements for their business technology systems. The role will work independently and as member of a team to fulfill service requests. The ideal profile combines a solid technical background, prioritization, responsiveness, and customer service, along with excellent communication skills.

Responsibilities

• Participate in the requirements analysis, design, implementation, maintenance, and support of internal/customer IT infrastructure;
• Participate in pre-sales activities by collaborating with Sales, Business Development, and technical teams to understand customer requirements, design high-level technical solutions, prepare architecture proposals, define infrastructure sizing, estimate implementation effort and costs, and provide technical input for RFPs, RFIs, and commercial proposals;
• Design and Implement security and management solutions for infrastructure that serves internal, or customer services based on Cloud security solutions like CASB, PAM, Compliance checks, Continuous VAS;
• Design, Implement and Maintain backup, redundancy and Disaster Recovery strategies;
• Design, Install and configure virtualization and storage systems, Microsoft servers and applications, Microsoft Networking Services, backup and storage services in on-premises and multi-cloud infrastructure;
• Design and Implement performance/availability monitoring and ensure system availability and reliability;
• Analyze technical issues and provide 3rd level support;
• Liaise with vendors and other teams within Qualco Organization for problem resolution;
• Maintain expert level knowledge of various vertical areas of functionality and technology within IT engineering technologies;
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• 10 years of hands-on IT engineering experience;
• Client oriented with client facing experience;
• University degree in Computer Science or a related field;
• Ability to work with cross-functional teams;
• Strong analytical and problem-solving skills; and
• Excellent written and verbal communication skills in English.

Technical Competencies

• Very good knowledge and hands-on experience in designing, implementing, and managing Microsoft Azure and Microsoft 365 solutions and services, including Azure Hub-and-Spoke Network Architectures, Azure Virtual WAN, Azure Firewall, Azure Networking, Microsoft Entra ID, Microsoft Intune (MDM), Microsoft Teams, Azure Monitor, Log Analytics, Microsoft Defender for Cloud and Microsoft Defender Security solutions;
• Very good knowledge and Hands-On experience on Virtualization including VMware and Hyper-v clusters, Storage Management, virtual networking including design and implementation;
• Very good Knowledge and hands-on experience on design and implementation of Microsoft server products and applications, Active Directory, Group Policy, LDAP, DNS, DHCP, Federation Services;
• Knowledge on Configuration and Monitoring software of infrastructure;
• Design and Implementation of Backup and Replication solutions such as VeeaM, storage integration;
• Knowledge on End-user encryption technologies such as Bitlocker, Endpoint Security;
• Knowledge and experience in AWS, GCP or Oracle Cloud would be considered a plus.

Certified or in track in one of the following:

• Microsoft on-premises and Azure related certifications on Identity, Security, Virtual Desktops, Access Management;
• VMware vSphere 7 or later;
• Endpoint Management;
• Database Administration.

Benefits

Your Life @ Qualco Group

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.

Find out more about #LifeatQualco Group👉🏼 qualco.group/life_at_qualco_group

Your benefits

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

At Qualco Technology, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English to be considered for this position.

Disclaimer: Qualco Technology collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice - QUALCO Group, before the submission of your application.