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Reflect Orbital

IT Support Specialist Intern

Hawthorne, CA
Salary
$27 – $31 per hour
Level
Intern
Work type
On-site · Hawthorne

Not stated in the posting: visa.

Open. First seen 19 October 2026.

Apply on the company's site →

About the role

Reflect Orbital's standard text

At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life.

About the Role

We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital.

Responsibilities

  • Serve as support for employee IT requests, resolving tickets or escalating as needed
  • Diagnose connectivity issues on Windows, macOS, and Linux machines
  • Prepare and configure laptops and workstations
  • Onboarding and offboarding users, on services like AWS, Google, and Windows
  • Handle account access requests: password and 2FA resets, license and seat assignment across Google Workspace, Microsoft 365, Slack, Jira, and Adobe
  • Contribute to IT documentation, internal knowledge base, and write user facing guides
  • Keep the server room, IT rack, and inventory of supplies organized and stocked
  • Place hardware and supply orders
  • Coordinate warranty repairs and onsite vendor technician visits
  • Managing and recording IT assets
  • Assist with wireless access points, switch ports, VLAN and DNS changes, and VPN/mesh network enrollment

Minimum Qualifications

  • Currently enrolled in a university program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field
  • Working knowledge of Windows and comfortable with macOS and Linux
  • Familiarity with Google Workspace and/or Microsoft 365
  • Familiarity with networking concepts
  • Experience diagnosing PC hardware issues
  • Strong communication skills
  • Able to work on site and occasionally lift/move equipment up to 40 lbs.

Ideal Qualifications

  • Prior help desk, IT Support, or computer repair experience
  • Exposure to identity and access management concepts: SSO, MFA, least privilege, password managers
  • Hands on experience with PC building and networking gear (e.g., UniFi)
  • Basic scripting (PowerShell, Bash, or Python)
  • Hands-on experience with AWS: IAM / Identity Center, EC2, VPC, S3, CloudWatch, Cost Explorer
  • Awareness of IT compliance frameworks (CMMC, NIST 800-171, ISO 27001)
Reflect Orbital's standard text

Even if you don’t meet 100% of the above qualifications, we are likely still interested in hearing from you. Hiring exceptional individuals is our #1 priority, and we believe that exceptional people often have highly unusual backgrounds.

We are also interested in carving out unique roles for unconventional people that we are excited about working with.

Benefits

Reflect Orbital’s success will hinge on our team, which is why our compensation and benefits plan is designed to reward our employees and support their families as generously as we’re able.

  • Generous paid time off
  • Healthy lunches provided daily
Reflect Orbital's standard text

Equal Opportunity

Reflect Orbital is an Equal Opportunity Employer; employment with Reflect Orbital is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

More about Reflect Orbital:

Learn more about our team here.

What this role asks for

In most of Reflect Orbital's ads

Python

Named in most of its open postings, whatever the role.

67% of this description is written for the role. The rest is Reflect Orbital's standard text, folded away below.

Compared with Reflect Orbital's other open jobs.

The team: Engineering HIRES STEADILY

This role is one of 18 open in Engineering. 1 was posted in the last 30 days and the oldest in February: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Python (13 of 18), C++ (11 of 18), Linux (7 of 18), CI/CD (6 of 18), AWS (5 of 18), Docker (5 of 18), Git (5 of 18)

OTHER ROLES ON THIS TEAM

From the team and dates on Reflect Orbital's own job board.

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