(EG0071) Forward Deployed Engineer

Join Nortal for your next big adventure. We are seeking a Forward Deployed Engineer to embed with business units and turn their biggest, most complex challenges into deployed AI solutions.

Why join Nortal

• Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values.
• Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
• Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
• Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.

Our benefits ✨

• Competitive USD salary.
• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paid off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary.
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
• Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

About the project

As a Forward Deployed Engineer you’ll partner directly with teams across Content, Finance, Legal, Communications, Commercial Business, and other departments — identifying high-value use cases, rapidly prototyping solutions, and demonstrating measurable business impact. Also , you’ll own the entire process, from discovery through production adoption, while transforming lessons learned into platform improvements and repeatable solutions that other business units can leverage.

We don't prioritize a specific technology stack or programming language. What matters most is your systems thinking, strong engineering fundamentals, product mindset, and ability to deliver solutions quickly.

What you’ll do

• Find the Use Case: Collaborate closely with business units to understand their workflows, identify high-value opportunities, and prioritize initial use cases that demonstrate measurable impact.
• Ship Full-Stack Systems: Design, develop, and deploy full-stack solutions that deliver tangible business value and accelerate organizational learning.
• Integrate with Internal Systems: Connect AI solutions with existing enterprise data, APIs, and tools, navigating complex integrations, incomplete documentation, and access constraints.
• Drive Adoption: Work directly with stakeholders to understand their needs, support implementation, and ensure successful adoption of deployed solutions.
• Protect Delivery: Balance scope, speed, and quality, making strategic trade-offs and adjusting priorities to ensure successful delivery.
• Get Hands-On: Actively contribute to development and troubleshooting whenever technical involvement is required to accelerate progress.
• Codify Patterns: Transform successful implementations into reusable tools, frameworks, playbooks, and building blocks that can be adopted across teams.
• Close the Loop: Provide actionable feedback to engineering and platform teams, identifying model strengths, limitations, and opportunities for improvement.

What makes you a great fit 🎯

5+ years of Software Engineering Experience: Strong background in full-stack development, including frontend, backend, API development, and system architecture.

2+ years of Production AI Experience: Hands-on experience building and deploying AI-powered applications using LLMs, RAG pipelines, and agentic workflows.

3+ years of Stakeholder-Facing Technical Delivery: Proven experience collaborating directly with business teams, gathering requirements, identifying use cases, and delivering end-to-end technical solutions.

3+ years of Python and/or JavaScript Experience: Strong programming skills with the ability to independently develop, integrate, and troubleshoot production-grade applications.

2+ years of API & Enterprise Systems Integration: Experience integrating applications with enterprise data, internal platforms, third-party APIs, and business systems.

2+ years of Cloud Experience: Hands-on experience deploying and maintaining applications using AWS, Azure, or GCP.

1–2+ years of AI Frameworks & Vector Search: Practical experience with LangChain, LlamaIndex, vector databases, or equivalent AI development technologies.

2+ years of End-to-End Technical Ownership: Demonstrated ability to transform ambiguous business challenges into scalable, production-ready solutions, balancing technical execution, business priorities, and user adoption.

Global Impact, Local Culture 🌍

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.