Senior Solutions Architect

About the team

Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week.

What you'll be doing

As a Senior Solutions Architect, you'll:

• Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers
• Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals
• Act as an expert advisor on the data vendors Alloy integrates with
• Help to integrate Alloy's API into an app in code
• Independently run end to end testing to ensure a successful client go live
• Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)
• Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities
• Support the development of technical documentation and FAQs to serve client needs

Who we’re looking for

You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team to mapping an API flow on a whiteboard with a Fintech product and Engineering team. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.

• 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
• Experience working in the fraud, KYC/KYB, Risk/Compliance and/or at a Fintech Startup
• Hands-on, passionate and creative problem solver
• Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals
• Excellent communicator and presenter able to gain diverse audience confidence and buy-in
• Ability to build a deep understanding of a client's needs and guide them to a technical solution
• Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
• Experience working with REST APIs
• Previous software development experience in one or more of the following areas is preferred:
• backend (Node.js, Python)
• web development (Javascript, HTML/CSS, frontend frameworks - React)
• Able to travel occasionally (approximately once per quarter) for client on-sites.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

Benefits and Perks

• Unlimited holiday and flexible work policy
• Pension with employee contribution
• Up to 100% compensation for 16 weeks of parental leave
• Home office stipend for new employees
• Annual £900 learning & development stipend
• Equity plan
• Uncapped commissions
• Training programs to help foster growth (Alloy Foundations, Alloy Lead, Etc.)
• Private health and dental care

How to apply

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.