Developer - Salesforce Process Engineering

Location: Hybrid (Local to Denver, NYC, or Charlotte area)

Position Summary:

In the Developer - Process Engineering role, you will be responsible for key activities associated with developing and engineering solutions in Salesforce, Jira and other Workflow tools. You will operate as a member of the IT Process Engineering team, and collaboratively manage a platform primarily utilized by our Sales, Customer Care, and Operations teams.

This role will drive change in a 24/7/365 Salesforce environment while accounting for the uptime requirements of the platform stakeholders.

Position Responsibilities:

• Act as subject matter expert in our Salesforce landscape and product use.
• Sales Cloud, Service Cloud, Community Cloud, Government Cloud.
• Collaborate with product owners and business stakeholders to translate requirements into scalable front-end solutions.
• Work to keep API integrations and installed apps, up to date and documented as needed.
• Assist partner teams in shaping their roadmap on our workflow platforms.
• Act as subject matter expert on the IT Process Engineering team, for any/all Salesforce tasks and responsibilities.
• Partner with Stakeholder teams to manage platform lifecycle and ensure process and procedure alignment across the organization.
• Identify and clean up existing technical debt in the platform.
• Collaborate with partner support teams to remediate production issues that impact service, revenue, or fulfillment teams with high urgency.
• Collaborate with support teams to streamline and modernize deployment methodologies and processes.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Required Qualifications:

• An optimal candidate will have one or more of these Salesforce certifications or the commensurate practical experience:
• Salesforce Administrator
• Salesforce Certified Platform Developer
• Salesforce Certified JavaScript Developer
• 5+ years of experience developing custom Salesforce solutions, including Lightning Web Components and Apex.
• Experience managing Salesforce Flows.
• Proficiency in Apex programming, Lightning Web Components, Visualforce, SOQL, and APIs.
• Hands-On Experience with source control and release management tools like Github, Copado, and Flosum.
• Understanding of relational databases and SQL.
• Ability to work in cross-functional teams.
• Extreme attention to detail and highly organized.
• Strong written and verbal communication skills.
• The desire to learn constantly and dive into new areas with unfamiliar technologies.
• Preference for those who have worked in the health care industry with a strong preference for Pharmacy Benefit Management expertise.
• Experience with Jira and or Service Now is strongly preferred.

New York, NY Salary Range

$147,200—$180,000 USD

Denver, CO Salary Range

$132,000—$165,000 USD

Charlotte, NC Salary Range