Escalation Engineer (Ref#IM0426)
Chicago
- Level
- Mid
Not stated in the posting: salary, work type, visa.
This posting has closed on 28 July 2026.
About the role
You will: Troubleshoot, debug, and resolve advanced software and infrastructure issues in production systems Coordinate with engineering and product teams to address customer-facing escalations and systemic issues Develop tools, scripts, and documentation to enhance internal…
Posting history
Reposted once since 1 July 2026: a posting for this role in Chicago was taken down and the role was posted again.
- 3 October 2026 – open
- 1 July 2026 – closed 28 July 2026 (this posting)
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