Senior Technical Sales Specialist - #35356

Company Profile

Our client was founded in 1981 in Barcelona, Spain and started their business in the Philippines in 2011. They design, develop, manufacture, and market analytical solutions, devising both reagent' tests and analytical instrumentation for in vitro diagnostic (IVD) laboratories as well as for industrial purposes. Their aim is to improve health and well-being around the world.

This is a great opportunity for someone to join a global company serving over 100 markets through distributor partnerships and with own centers in 16 countries.

Key Responsibilities

• Achieving the assigned sales budget (monthly and annually).
• Creating quality monthly itinerary - weekly itinerary aligned with the business objectives to ensure territory development and account growth.
• Executing Biosystems value proposition to create new account opportunities and drive sustainable business growth
• Developing and maintaining account performance tracking and visibility across assigned territory.
• Identifying and executing cross-selling and upselling opportunities within existing accounts.
• Supporting pricing discussions, account planning, and sales forecasting through data-driven insights.
• Generating commercial insights through basic business analytics, reporting, and market intelligence to support account planning and forecasting.
• Building and nurturing a strong direct customer base, while growing the existing network.
• Maintaining excellent relationships (being a solution provider) with customers to ensure satisfaction and loyalty.
• Provide tailored service by coordinating with internal teams and collaborating with Customer Support to meet customer needs.
• Effectively sharing product/s and service information with end-users. Conducting product demonstrations and providing clear technical explanations to customers.
• Addressing product application concerns related to calibration, controls, reagents, and others such as proper usability and troubleshooting.
• Delivering training sessions and updates on new or existing products to customers
• Maintaining and continuously nurturing strong technical knowledge of the company’s products to ensure effective communication, training, and market positioning.
• Collaborating with the finance for Accounts Receivable (AR) specialist to monitor and follow up on receivables for the assigned territory

Requirements

Qualifications

• Bachelor’s degree in Medical Science, Life Sciences, Business, or a related field. Non-Medical Technology graduates are considerable, as long as sales experience in IVD is present.
• Ideally 3–5+ years in IVD, diagnostics, healthcare, or medical devices. More senior profiles preferred.
• Hands-on experience with automated analyzers is essential, including analyzer operation, diagnostic parameters, and troubleshooting. Familiarity with IVDR and relevant regulatory standards is an advantage.
• Must have sales experience, preferably in IVD or diagnostics but can also be from other industries. Sales experience outside IVD may be considered if supported by relevant technical knowledge.
• Experience handling hospital, laboratory, or institutional accounts. Exposure to public hospitals and NCR laboratory accounts is an advantage.
• Strong sales, territory planning, account development, analytical, and business development capabilities.
• Intermediate Excel skills and the ability to analyze sales and market data.
• Fluent in English, with strong presentation and interpersonal skills.

Soft Skills:

• Results-driven, collaborative, transparent, independent, organized, and detail-oriented.