Technical Project Manager

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.

OVERVIEW:

The Technical Project Manager is responsible for ensuring the delivery of quality products and services to eCS clients and partners. Most importantly, the Technical Project Managers oversee the successful delivery of eCS’ elluminate® product, a next generation data integration and analytics cloud platform that enables life sciences organizations to optimize the aggregation, standardization, and analysis of their data throughout the clinical development lifecycle. Additionally, they develop roadmaps and timelines for executing the highest quality of technical services and support including but not limited to solution integration, custom reporting, data mapping and Clinical Data Repository (CDR). eCS Project Managers are responsible for developing and maintaining detailed project documentation, managing client expectations and approvals on scoped deliverables, balancing and reconciling the project budget, serving as the point person for project communication and issue escalation, effectively realigning resources in response to scope changes and proactively mitigating other potential risks, fostering positive and long-lasting client relationships, driving elluminate® utilization, and driving project efforts toward successful (on time, on budget, within scope) completion.

KEY TASKS & RESPONSIBILITIES:

• Independently lead and drive elluminate® implementation projects throughout the project lifecycle by consistently using PMI-compliant and eCS-required methodologies, standards and best practices.
• Successfully manage multiple software implementation projects simultaneously, ensuring that proper documentation is developed and maintained, that project risks are mitigated with a collaborative team approach and that client satisfaction remains at the forefront of all efforts
• Collaborate with internal and external subject matter experts to deliver seamless elluminate integration, rapid system adoption and end-user utilization, and the highest quality of professional services to our clients
• Other duties as assigned

EDUCATION/ EXPERIENCE:

• Bachelor of Science or Master of Science degree in Computer Science and/or equivalent work experience preferred
• 8+ years of systems/software project management experience preferably in a clinical, biomedical, or software environment preferred
• Clinical data management experience preferred

PROFESSIONAL SKILLS:

• Exceptional multi-tasking and time management skills, including the ability to effectively resource competing priorities and adapt to changing client demands
• Excellent written and verbal communication skills and an ability to effectively partner with audiences at all levels of the eCS and client organizations
• Commitment to utilizing operational standards, PMI methodologies and best practices with a focus on process efficiencies and revenue growth opportunities

TECHNICAL SKILLS:

• Proficient with Microsoft applications (Word, Outlook, Excel, PowerPoint, Project, Visio, Teams, etc.) and collaborative platforms like MS Teams, OneDrive and SharePoint
• Experience managing client projects that focus on technical deployments, system implementations, and/or data management and reporting
• Some knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical trials methodology, CRO partnerships, and EDC systems (Medidata, Rave) is highly desired