Automation Technician
- Level
- Mid
Not stated in the posting: salary, work type, visa.
Open. First seen 4 November 2026.
About the role
As an Automation Technician at Factor, you will work with the maintenance team to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. This role is the resident expert in mechanical, electrical and/or refrigeration systems.
*Shift based on business needs*
You will...
- Lead and educate compliance with all safety, food safety, and security standards.
- Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed.
- Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.
- Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
- Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in mechanical, electrical, and refrigeration.
- Lead root cause analysis of major downtime events.
- Act as a network resource for technical issues and lead network-wide root cause analysis.
- Develop maintenance personnel knowledge on intermediate to advanced mechanical, electrical, and refrigeration.
- Audit maintenance personnel work and provide feedback to improve performance and quality.
- Audit vendor work to provide feedback to leadership on quality of work and SLA performance.
- Write and/or modify PMs to standardize across the network and increase effectiveness.
- Perform building project work as assigned.
You have...
- 4-6 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations.
- Advanced understanding of machinery and equipment.
- Basic computer skills.
- Ability to read and understand drawings, schematics and diagrams.
- Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems.
- Ability to travel as necessary (up to 10%) for business purposes.
- High School diploma or equivalent.
- Excellent follow through, judgment, and common sense. "Make it happen" attitude.
- Mechatronics associates degree or equivalent preferred.
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation
- Generous PTO and additional sick leave
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Illinois Pay Range
$39.75—$39.75 USD
What this role asks for
Particular to this role
PLC
Rare in HelloFresh's other 76 open postings.
Compared with HelloFresh's other open jobs.
The team: Supply Chain Management & Operations HIRES STEADILY
This role is one of 14 open in Supply Chain Management & Operations. 6 were posted in the last 30 days and the oldest in July: a team that hires all year rather than one being built.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
PLC (8 of 14), Networking (3 of 14)
OTHER ROLES ON THIS TEAM
- Control Systems Technician posted Nov 3
- Senior Manager - Global Product Ops Excellence (All Genders) posted Nov 3
- Learning Experience (LX) Platform Manager posted Oct 30
- [US DC] Manager, Reliability Engineering posted Oct 20
- Packaging Engineer II posted Oct 8
- Automation Engineer posted Oct 3
- Control Systems Technician posted Sep 30
- Systems Enablement Manager posted Sep 1
- Control Systems Technician posted Aug 28
- Automation Technician posted Aug 26
- Junior Maintenance Engineer posted Aug 26
- Reliability Engineer posted Aug 17
- Quality Assurance Associate posted Jul 22
From the team and dates on HelloFresh's own job board.
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