Cloud Engineer (6903)

As a Cloud Engineer, you will support the design, implementation, operation, and continuous improvement of secure AWS cloud environments supporting critical government missions.

What you’ll do:

• Build, configure, operate, and maintain AWS cloud infrastructure, including environments in AWS GovCloud, using services such as EC2, EBS, S3, VPC, IAM, and AWS Organizations.
• Proactively pick up and manage support tickets, collaborating with teammates to troubleshoot infrastructure, access, and networking issues, implement solutions, and follow through to resolution.
• Communicate ticket status, technical issues, and resolutions clearly to teammates and stakeholders.
• Continue deepening AWS knowledge and technical skills, and contribute to improvements in team processes and documentation.

What you’ll need to succeed:

• Active TS/SCI
• 2+ years of experience building, supporting, or troubleshooting cloud infrastructure; plus prior experience supporting infrastructure in AWS GovCloud.
• Experience with AWS services including EC2, EBS, S3, VPC, IAM (users, roles, policies), and AWS Organizations.
• Experience working in a ticket-driven support environment, with a willingness to proactively pick up, troubleshoot, and resolve tickets.
• Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework, along with a conceptual understanding of cloud networking (e.g., VPCs and security groups).
• Willingness to learn, deepen technical skills, and collaborate with teammates to troubleshoot issues and support cloud infrastructure.

Leveling and Salary:

This position may be filled at the Cloud Engineer I, II, or III level. The level offered will be determined based on the candidate’s relevant experience, technical depth, level of independence, architecture experience, and overall qualifications.

• Cloud Engineer I: 4–7 years of relevant experience | $150,000–$185,000
• Cloud Engineer II: 8–9 years of relevant experience | $190,000–$210,000
• Cloud Engineer III: 10+ years of relevant experience | $200,000–$235,000

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.