Senior Atlas Data Analyst

About This Role:

We’re looking for a full-time Senior Atlas Data Analyst to join our Atlas- Sales team reporting to the Director, Commercial Analytics & Insights. This role is a hybrid role based out of Hyderabad, India.

In this role, you'll play a key role in underpinning every Atlas managed services commitment with a defensible quantitative foundation by reconstructing prospects' renewable bases, building baseline performance methodologies, and delivering QBR analytics. This is a great opportunity for someone who thrives in a rigorous, data-driven environment and enjoys working cross-functionally with teams like the Solution Design Architect, Forward-Deployed Engineering, and customer finance. The ideal candidate brings strong skills in advanced Excel, sales and renewal analytics, and defending methodology under challenge.

What You'll Do:

• Issue and lead the Atlas Diagnostic Data Request call; normalize, deduplicate, and reconcile accounts, contracts, and opportunities across disconnected customer systems; assign a data confidence rating that gates commercial pricing
• Break renewal performance into resolution, close, and conversion drivers; decompose erosion into customer loss, product loss, and downsell net of upsell; benchmark the customer against itself over time and against peer comparators
• Build the parity performance rate scoped precisely to geography, segment, and motion against which the do-nothing case and Atlas performance fee will be measured; document the methodology to survive first invoice; defend it directly against customer finance challenge
• Supply throughput, volume, and segment inputs that drive the capacity and cost-to-serve model for the Solution Design Architect; test AI autonomy assumptions against actual action volumes in the customer data
• Transfer data findings, lineage, joins, exclusions, and known defects to Forward-Deployed Engineering so implementation does not restart discovery
• Translate renewal reporting requirements into the customer's reporting console; maintain the standard forecasting roll-up across the delivery team
• Deliver QBR analytics on cadence, applying the agreed methodology consistently across reporting periods

This role requires limited travel, with occasional attendance at diagnostic kickoffs and executive readouts. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business.

What We're Looking For:

• Bachelors Degree (or equivalent experience) and/or 8 years of related experience
• 3–7 years in sales and renewal analytics, renewals operations, or quantitative consulting
• Advanced Excel — builds, audits, and defends multi-source reconciliations and cohort analyses without a template
• Proven experience producing defensible results from imperfect, incomplete third-party data
• Working knowledge of subscription and recurring revenue mechanics — ARR, GRR/NRR, contract term structures, auto-renewal, downsell, expansion
• Ability to explain a methodology to a skeptical finance counterpart and hold the position under challenge

Nice-to-have skills or experience:

• Direct experience in renewals, customer success, or subscription revenue operations
• SQL and direct experience querying commercial data warehouses
• Data preparation platforms (Alteryx, dbt, or equivalent) for repeatable, re-runnable analysis
• BI tooling to an executive readout standard — Power BI, Tableau, or equivalent
• Salesforce and Gainsight familiarity sufficient to interrogate source data and maintain opportunity hygiene
• Exposure to performance-based or gainshare commercial structures and the baselining they require

Why You’ll Love It Here:

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

• We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Additional Information:

If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.