Technical Writer

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting.

M9 Solutions is seeking a Technical Writer to work remotely in support of a government contract for a client located in Washington, DC. An active Secret clearance is required.

Responsibilities

• Writes and edits policies, standard operating procedures, and technical guides to provide clients with clear, concise, and accurate documentation.
• Develops Time Compliance Technical Orders (TCTOs and TOs), Telecommunication Survey Installation Plans (TSIPs), and Installation Plans (I-Plans).
• Reviews existing documents, assesses their accuracy and compliance, and identifies areas for improvement.
• Handles sensitive information, ensures its security, and maintains compliance with security regulations.
• Manages multiple documents, versions, and revisions effectively, and meets deadlines.
• Maintains familiarity with document management systems and relevant tools.
• Creates visualizations required within documents: data flow, network diagrams, elevation diagrams, charts, graphs, etc.
• Tracks documentation required for the ATO process.
• Works with various departments and stakeholders to gather information and ensure that documentation is accurate and up to date.
• Ensures that all documentation, whether paper or digital, meets federal requirements and relevant regulations.

Required Skills and Qualifications

• Secret security clearance.
• Bachelor's degree in a field like English, Communications, Information Technology, or Business Administration.
• 2+ years of experience.
• Experience developing Time Compliance Technical Orders (TCTOs and TOs), Telecommunication Survey Installation Plans (TSIPs), and Installation Plans (I-Plans).
• Familiarity with time compliance technical orders (TCTOs and TOs), telecommunication survey installation plans (TSIPs), and installation plans (I-Plans).
• Attention to detail.
• Ability to handle sensitive information with discretion.
• Proficiency in creating clear, concise, and accurate documentation.
• Ability to manage multiple documents, versions, and revisions effectively, and meet deadlines.
• Strong written and verbal communication skills for collaborating with teams and conveying information clearly.
• Familiarity with document management systems, software like Microsoft Office Suite, and relevant tools.
• Ability to identify and resolve issues related to documentation.
• Professional demeanor and work ethic.
• Understanding of federal standards, best practices, and compliance requirements.
• Familiarity with federal documentation classification markings and handling of classified materials.

GH 1098

Full-Time Employee Compensation

• M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law.
• M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits

Salary Range

$85,000—$100,000 USD

With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012.

M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diverse perspectives in driving the vision of the company.