Forward Deployed Engineer (Founding)

Forward Deployed Engineer

Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack.

Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.

What You’ll Do

• Work directly with customers from technical evaluations to production & beyond.
• Lead customer calls, pairing sessions, and technical deep dives.
• Build integrations and resolve complex implementation and platform issues.
• Ship full-stack product improvements, from design through deployment.
• Keep customers informed with clear updates, expectations, and next steps.
• Shape the roadmap with what you learn from customers.

Who You Are

• You communicate exceptionally well in English, on calls and in writing.
• You build customer trust, listen carefully, and explain technical tradeoffs clearly.
• You enjoy frequent customer interaction and helping developers succeed.
• You have 5+ years of full-stack engineering experience.
• You translate customer needs into thoughtful, lasting product solutions.
• You are comfortable debugging APIs, integrations, and production systems.
• You manage multiple customer priorities and follow through reliably.
• Experience with developer tools or customer-facing engineering is a plus.

Location

This is a remote role open to candidates based in North America & Europe