Cost Revenue Analyst

Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Cost Revenue Analyst Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Why We’re Hiring You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

What you'll do

30 Days: Foundation & Discovery Track and analyze COGS / cost of revenue and gross margin : Gain a comprehensive understanding of current margin profiles. Analyze cloud / infrastructure / inference / telephony costs : Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration Build cost-per-minute and cost-per-call models and unit economics : Develop granular models that link infrastructure consumption directly to revenue-generating activity.

Partner with Engineering on infrastructure cost optimization : Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting Forecast COGS in the operating plan : Apply historical data and efficiency learnings to create accurate, reliable future cost projections. Support gross margin reporting and variance analysis for leadership : Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are

4–8 years in FP&A or cost / financial analysis Comfort with unit economics and analyzing cloud / infrastructure costs Strong Excel / financial modeling skills High attention to detail and comfort working cross-functionally Experience at an infrastructure-heavy or usage-based company a nice to have Familiarity with cloud cost tooling and data / BI tools a nice to have Why Vapi: Generational impact : Build the human interface for every business Ownership culture : 70% of the company are previous founders Kind team : The founders, Jordan and Nikhil, are Canadians Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer: Real stake : We offer a competitive salary and excellent equity ownership Comprehensive health coverage : medical, dental, and vision plans Team love : We love hanging out, and we do quarterly off sites Flexible time off : take what you need More : catered meals, transportation, gym, and a $10k annual L&D budget Salary Range : $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team. Vapi (/ˈVɑːpi/):

• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
• Try talking to Vapi now! https://vapi.ai/ Cost Revenue Analyst VAPI (/ˈVⱭːPI/):
• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised TRY TALKING TO VAPI NOW! https://vapi.ai/

WHY WE’RE HIRING

You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

WHAT YOU'LL DO

30 Days: Foundation & Discovery

• Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.
• Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration
• Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.
• Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting
• Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
• Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

WHO YOU ARE

- 4–8 years in FP&A or cost / financial analysis

• Comfort with unit economics and analyzing cloud / infrastructure costs
• Strong Excel / financial modeling skills
• High attention to detail and comfort working cross-functionally
• Experience at an infrastructure-heavy or usage-based company a nice to have
• Familiarity with cloud cost tooling and data / BI tools a nice to have WHY VAPI:
• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER:
• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget
• Salary Range: $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.