Member of Commercial Staff

About the Role

This is a hands-on commercial role at an early-stage energy software company, sitting within a small and ambitious commercial team. You will own the full customer lifecycle, from first onboarding through to long-term satisfaction, and play a direct part in growing the business in the European industrial energy market.

What You'll Do

Build and manage relationships with new customers, serving as their primary point of contact. Develop a deep understanding of the product, the energy market landscape, and evolving customer needs. Own and continuously improve the customer lifecycle, ensuring a smooth onboarding experience and high ongoing satisfaction. Work closely with the broader commercial team to identify growth opportunities and drive long-term customer value.

What We're Looking For

2+ years of experience in a business, commercial, or customer-facing role. Strong communication and relationship-management skills, with a genuine ability to build trust with customers. Ability to develop product, market, and customer insights and translate them into action.

Native-level German and fluent English, both are required for this role. First-hand experience with or a strong interest in energy markets, regulatory developments, and their complexities. Comfort operating autonomously in a fast-moving, early-stage environment.

Compensation & Benefits Salary: 70,000 to 100,000 EUR annually. Visa sponsorship: available. Location On-site in Munich, Bavaria, Germany.

ABOUT THE ROLE

This is a hands-on commercial role at an early-stage energy software company, sitting within a small and ambitious commercial team. You will own the full customer lifecycle, from first onboarding through to long-term satisfaction, and play a direct part in growing the business in the European industrial energy market.

WHAT YOU'LL DO

• Build and manage relationships with new customers, serving as their primary point of contact.
• Develop a deep understanding of the product, the energy market landscape, and evolving customer needs.
• Own and continuously improve the customer lifecycle, ensuring a smooth onboarding experience and high ongoing satisfaction.
• Work closely with the broader commercial team to identify growth opportunities and drive long-term customer value.

WHAT WE'RE LOOKING FOR

- 2+ years of experience in a business, commercial, or customer-facing role.

• Strong communication and relationship-management skills, with a genuine ability to build trust with customers.
• Ability to develop product, market, and customer insights and translate them into action.
• Native-level German and fluent English, both are required for this role.
• First-hand experience with or a strong interest in energy markets, regulatory developments, and their complexities.
• Comfort operating autonomously in a fast-moving, early-stage environment. COMPENSATION & BENEFITS
• Salary: 70,000 to 100,000 EUR annually.
• Visa sponsorship: available. LOCATION On-site in Munich, Bavaria, Germany.