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Tasq Staffing Solutions, Inc.

Quality Assurance Analyst (Quezon City) | Onsite

Quezon City
Salary
Not stated
Level
Junior
Work type
Not stated
Visa
Not stated

Open. First seen 9 October 2026.

The team: Philippines - Corporate HIRES STEADILY

This role is one of 52 open in Philippines - Corporate. 16 were posted in the last 30 days and the oldest in March: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Azure (15 of 52), Python (12 of 52), SQL (12 of 52), Agile (11 of 52), CI/CD (9 of 52), C# (8 of 52), SAP (8 of 52)

OTHER ROLES ON THIS TEAM

From the team and dates on Tasq Staffing Solutions, Inc.'s own job board.

About the role

Work Setup: Onsite (Quezon City)

Shift Schedule: Following EST

Target Start Date: July 13, 2026

Requirements:

  • At least 1 year of experience as Healthcare Quality Assurance
  • Can start ASAP; Target start date on July 13, 2026
  • Willing to work onsite in Vertis North

Responsibilities:

  • Interaction Auditing: Randomly monitor and score live calls, chats, and emails against internal and client-specific metrics.
  • Coaching & Feedback: Deliver timely and constructive feedback to frontline agents to correct errors and improve handling techniques.
  • Compliance Verification: Ensure agents strictly adhere to account policies, data privacy regulations, and compliance standards.
  • Trend Analysis: Identify root causes of recurring performance issues or customer complaints and propose process improvements.
  • Calibration Sessions: Participate in regular calibration meetings with Operations, Training, and clients to ensure scoring consistency across the QA team.

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