FBS Guidewire Solution Engineer Leader

Job Summary:

This position collaborates with business stakeholders and technical teams to deliver Guidewire-based technical solutions that support complex business initiatives. The role acts as a knowledgeable resource to provide system-level views of technology and devise technical solutions aligned with business objectives. It focuses on enhancing solution design, optimizing development processes, and effectively implementing CI/CD pipelines to deliver impactful solutions that meet business needs.

The position ensures technology delivery is successful within lines of business and across the enterprise, including Guidewire PolicyCenter, Advanced Product Designer, and Jutro Digital Platform solutions. It performs work independently while receiving limited guidance or direction. The role supervises direct reports who are individual contributors or lower level people leaders, and mentors and trains less experienced team members.

Essential Job Functions:

Engages with cross-functional business stakeholders and technical teams to understand and address complex initiatives within a business unit or at the enterprise level. Participates in discussions to gather requirements, develop solutions, validate technology assumptions, and evaluate implementation alternatives. Influences solution strategies by leveraging in-depth business knowledge and practical experience in solution engineering.

Leads multiple technical projects simultaneously by prioritizing and coordinating solution engineering efforts across teams and initiatives. Uses established performance metrics to measure effectiveness and make necessary adjustments. Manages non-functional requirements and ensures compliance with industry standards throughout the solution development and delivery process.

Acts as a servant leader for the solution by ensuring Agile Release Trains operate effectively. Identifies and resolves constraints across the development and delivery process while collaborating with Release Train Engineers to coordinate delivery. Provides a systems view of the development lifecycle to guide technology delivery and align architecture with business objectives. Serves solutions with one or more Agile Release Trains or business units.

Develops and refines technical designs to meet business requirements for complex Guidewire solutions while ensuring scalability and performance. Collaborates with developers and Agile Release Trains to align solutions with enterprise architecture. Works with DevOps teams to implement and maintain CI/CD pipelines that streamline deployment and integrate new features. Engages with quality assurance teams to validate that technical solutions meet performance and reliability standards.

Supervises, guides, coaches, and manages the performance of direct reports who are individual contributors or lower level people leaders. Delivers regular feedback, sets goals, and supports professional development, career growth, and succession planning. Plans team capacity and resourcing, and builds Guidewire skills across Configuration, Integration, and Jutro Digital through training and upskilling. Fosters a high-performance culture where excellence is standard and innovation is actively encouraged.

Supports development and delivery of complex solutions by ensuring technical implementations align with product roadmaps and overarching business strategies. Monitors progress, resolves issues affecting delivery timelines, and contributes to technical problem-solving efforts during development and deployment phases. Collaborates with business stakeholders and technical teams to address challenges and optimize solutions.

Partners with Architecture and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform.

Maintains collaborative and strategic partnerships among customers, vendors, business partners, and technology teams. Works closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards, and manages vendor delivery quality and performance. Solves complex engineering challenges across implementation domains.

Maintains technical documentation for solutions to facilitate knowledge sharing and makes updates as architecture or functionality changes. Engages in continuous learning to stay current with trends and technologies in solution engineering. Applies learning to enhance own skills and impact on the quality of work produced. Shares best practices in solution engineering across business units and the enterprise to promote peer learning. Supports pioneering of design and development practices to promote innovation and improvement across solutions. Performs other duties as assigned.

Experience Requirements:

• Minimum 10 years of experience required in solution engineering, software development, systems architecture, or related.
• Minimum 7 years of hands-on experience in Guidewire products such as PolicyCenter with Advanced Product Designer and Jutro Digital Platform.
• Hands-on experience in either implementing a new PolicyCenter in a SaaS model or migrating an on-prem / self-managed Guidewire PolicyCenter implementation to a SaaS model.
• Experience in design and development of page configuration files, business rules, data models, and GUnits.
• Hands-on experience integrating Guidewire PolicyCenter with external custom portals.
• Experience with Guidewire's Cloud Data Access platform.
• Experience in GOSU, REST services, message queues, and batch processes.
• In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles.
• Strong P&C domain knowledge and experience implementing integration and digital technology solutions across multiple business areas.
• Experience with Agile methodologies and working in Agile teams required.
• Experience in a people leader or management role preferred.
• Guidewire PolicyCenter Professional certification.

Requirements

Skill Requirements:

• Ability to assess, design, and develop new PolicyCenter integrations.
• Strong desire to drive change and ability to adapt to change quickly.
• Demonstrates advanced knowledge of system design and engineering principles across various platforms and technologies.
• Skilled in designing scalable system-level patterns and applying data modeling best practices.
• Collaborates with Enterprise Technical Architects to create and maintain strategic roadmaps, principles, standards, and reference architectures, specifically insurance-related architectures including policy administration systems.
• Proficient in integrating enterprise applications using modern integration frameworks and protocols, with a strong understanding of integration principles and patterns.
• Solid grasp of UI/UX design principles to deliver intuitive and user-friendly interfaces.
• Able to provide custom solutions when necessary.
• Proficient in designing and implementing complex workflows, UI frameworks, and business-enabled configurations using low-code platforms. Skilled in advanced integration techniques, performance tuning, debugging, and DevOps processes across enterprise applications. Experienced in security, authentication, automated testing, version upgrades, and managing scalable data models and background processing.
• Experienced in collaborating with business stakeholders and supplier partners to gather requirements and ensure solutions align with business objectives.
• Provides technical leadership and mentorship to development teams, guiding solution design, implementation, and adherence to best practices and standards.
• Effective leadership skills. Able to supervise and mentor direct reports to enhance performance and achieve objectives.
• Effectively coaches and delivers constructive feedback.

Additional Qualifications:

• Strong verbal communication and listening skills. Able to clearly communicate technical information to non-technical audiences.
• Demonstrated written communication skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence business partners, stakeholders, architects, and developers.
• Demonstrated problem solving skills. Able to troubleshoot and resolve complex technical issues.
• Able to implement proofs of concept independently.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Ability to simultaneously handle multiple priorities.
• Demonstrated project management skills.
• Exceptional ability to provide technical leadership, mentorship, and direction to technical teams.
• Possesses strong technical aptitude. Proficiency in Microsoft Office suite. In-depth knowledge of software architecture principles and design patterns. Strong proficiency in one or more phases of the software development lifecycle. In-depth knowledge of multiple systems and their key components. Working knowledge of CI/CD pipelines and version control systems. Familiarity with cloud platforms such as PEGA Cloud, AWS, Azure, etc.

People Leadership Responsibilities

· Provides guidance, mentorship, training, and day-to-day leadership to direct-reporting Agile development team members across Guidewire PolicyCenter and Jutro disciplines.

· Sets clear performance and delivery expectations, provides timely and constructive feedback, recognizes strengths, and coaches team members on development opportunities and career growth.

· Builds a collaborative and inclusive team environment that promotes knowledge sharing, continuous learning, innovation, accountability, and ownership of outcomes.

· Monitors team commitments, capacity, delivery risks, and impediments; partners with Product Owners and delivery stakeholders to maintain transparency and remove obstacles.

· Holds team members accountable for commitments, engineering quality, professional conduct, and issue resolution, while taking ownership of team activities and corrective actions.

· Identifies skill gaps and supports capability and succession planning through cross-training, development plans, stretch assignments, and growth of T-shaped skills across Guidewire and Jutro.

· Adapts communications for technical and non-technical audiences, delivers meaningful feedback effectively, and represents the Guidewire and Jutro domain in stakeholder discussions.

Education Requirements:

• Bachelor's degree required in computer science, engineering, or similar field.
• GW ACE certification

Benefits

Competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries.

With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/