True Talent Solutions Partners

Engineering Manager, Agents

New York
Salary
$300,000 - $360,000 annually
Level
Lead
Work type
On-site · New York
Visa
Sponsors visas

Open. First seen 28 October 2026.

Apply on the company's site →

About the role

About the Role

Lead an engineering team building and improving AI agents for customer support within a B2B conversational AI platform. This role combines technical leadership, customer partnership, and hands-on problem solving to deliver reliable systems at scale.

What You'll Do

  • Lead, mentor, and grow engineers building AI agents for complex customer interactions.
  • Work with enterprise customers to understand operational challenges and develop scalable agent solutions.
  • Guide deployments from initial implementation through ongoing iteration and optimization.
  • Partner with product, design, and research teams to identify shared customer needs and inform platform direction.
  • Help set technical strategy and maintain a high bar for quality, ownership, and execution.

What We're Looking For

  • At least 5 years of software engineering experience and at least 1 year leading or managing engineers.
  • Backend or product engineering experience, including work on customer-facing products or complex distributed systems.
  • Proficiency in Python and production experience with TypeScript and asynchronous programming.
  • Ability to investigate failures across complex technology stacks and communicate effectively with enterprise customers.
  • Experience with AI systems, LLM applications, agentic workflows, or multimodal models is valuable.

Compensation & Benefits

Base salary: $300,000 to $360,000 annually. Visa sponsorship is available.

Location

On-site in New York, New York.

The team: Client Roles

This role is one of 105 open in Client Roles. 105 were posted in the last 30 days, including 5 lead roles: the team is hiring the people who run it too.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Python (56 of 105), TypeScript (43 of 105), LLM (37 of 105), React (37 of 105), Machine Learning (24 of 105), JavaScript (23 of 105), AWS (22 of 105)

OTHER ROLES ON THIS TEAM

From the team and dates on True Talent Solutions Partners's own job board.

See Engineering Manager salaries in New York →

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