Clera

Member of Technical Staff

San Francisco
Salary
$130,000 - $220,000 annually
Level
Staff
Work type
On-site · San Francisco
Visa
Not offered

Open. First seen 31 October 2026.

Apply on the company's site →

About the role

About the Role

Join a small engineering team building AI systems for hospitality workflows. You will own full-stack components that help resolve guest requests end to end, from understanding intent and retrieving relevant information to coordinating tools and generating responses.

What You'll Do

  • Design response-generation pipelines, including intent routing, orchestration, context assembly, tool selection, and escalation decisions.
  • Build retrieval systems that ground responses in accurate, complete, and up-to-date customer information.
  • Develop reliable multi-step tool workflows that handle third-party API failures gracefully.
  • Create evaluation frameworks using real conversations to measure quality and catch regressions.
  • Implement observability and tracing that make complex agent behavior understandable to support teams.
  • Build interfaces and controls that let non-technical teams adjust agent behavior.
  • Extend the platform to voice with real-time transcription and tool use.
  • Improve speed and cost through model routing, caching, and prompt refinement, while contributing to infrastructure, data pipelines, integrations, and APIs.

What We're Looking For

  • At least 3 years of experience building and shipping production systems used by real people; 5 or more years is a plus.
  • Hands-on experience designing and debugging production AI or machine learning systems, including retrieval pipelines, prompt engineering, or model orchestration.
  • Experience building and evaluating knowledge retrieval systems, such as semantic search, ranking, or context validation.
  • Proficiency in a backend language such as Python, Go, Rust, or Java, and the ability to work across the stack.
  • Experience with multi-step workflows or function calling, third-party integrations, production failure handling, observability, and system evaluation.
  • Product engineering ownership, ideally in a startup or as a product-focused founder, with a record of shipping production products.
  • Experience with real-time or low-latency systems, voice or audio processing, user-facing configuration tools, or model cost and latency optimization is useful.

Compensation & Benefits

Base salary: $130,000 to $220,000 annually, plus 0.20% to 1.20% equity. Benefits include health insurance and a 401(k) match. Visa sponsorship is not available; candidates must be authorized to work in the United States.

Location

On-site in San Francisco, California.

The team: Engineering HIRES STEADILY

This role is one of 206 open in Engineering. 140 were posted in the last 30 days and the oldest in March: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

LLM (99 of 206), TypeScript (90 of 206), Python (87 of 206), React (76 of 206), Machine Learning (48 of 206), JavaScript (37 of 206), PostgreSQL (36 of 206)

OTHER ROLES ON THIS TEAM

From the team and dates on Clera's own job board.

Posting history

Reposted once since 9 September 2026: a posting for this role in San Francisco was taken down and the role was posted again.

Salary context

35 other open postings titled Member of Technical Staff state a salary: median USD 175,000 to USD 300,000 a year.

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